Wireless & Lifeline

Reliable communication keeps people connected to what matters.

Lifeline is a federal benefit that helps eligible households reduce the cost of phone or internet service. We help community members understand the process and identify an appropriate next step.

Community wireless representative explaining service options

Understanding Lifeline

More than a phone benefit—a connection to daily life.

For many households, a dependable phone or internet connection is essential for contacting family, applying for work, scheduling healthcare, accessing school information, and reaching emergency services. Lifeline makes qualifying service more affordable through a monthly federal discount.

Eligibility and final enrollment are determined under official program rules. Our role is to provide clear information, respectful assistance, and responsible enrollment support.

Who may qualify

A household may qualify through income or an eligible assistance program.

Common qualifying pathways include participation by you, your child, or a dependent in one of the programs below. Documentation and household rules apply.

Medicaid
SNAP / CalFresh
Supplemental Security Income (SSI)
Federal Public Housing Assistance
Veterans Pension or Survivors Benefit
Qualifying income under current guidelines

Only one Lifeline benefit is allowed per household. Benefit amounts, service availability, documentation, and eligibility are subject to current federal and state program requirements. We do not determine eligibility.

Need assistance?

Let us help you understand the next step.

Send only your basic contact information. A team member can follow up to discuss service availability and the official qualification process.

Request Lifeline information

Tell us how to reach you. Please do not submit eligibility documents through this form.

Please do not include Social Security numbers, medical records, identification numbers, or other sensitive information.

Opportunity with purpose

Interested in helping your community while building your career?

We welcome dependable, service-minded people who want to learn responsible outreach, help eligible households understand available programs, and grow through performance and leadership.

Ethical guidanceTraining and supportLeadership growth

Start a conversation

Complete this short form and our team will contact you.

Please do not include Social Security numbers, medical records, identification numbers, or other sensitive information.